Our Services
FAQ Recent News About VLG Contact Us VSO/VSR Resources

8070 La Jolla Shores Dr. #437 La Jolla, CA. 92037

Bulletin: Veterans Administration Loses (AGAIN) 80,000 Documents Affecting 9,300 Veterans

BULLETIN April 2016

If you are a Veteran or Veteran Service Officer/Representative and submitted documents to the Veterans Administration supporting a claim between August 1, 2015 through December 21, 2015 your documents may be among those lost. 

Documents submitted between the above dates to the eBenefits and SEP Claim “Status Document” portals are permanently lost with no hope of recovery, even if you received a “successful” upload message at the time.

What should you do now?

  • Check your records to see if you submitted documents to the VA supporting a claim between August 1, 2015 and December 21, 2015.
  • Look for a letter in early May of 2016 from the Veterans Administration concerning this problem with instructions telling you what to do.

A few critical items to note:

  • If your claim is still pending you have 30 days to respond to the letter from the VA.
  • If your claim is closed you have one year to resubmit the documents. The VA will take no action ie: they will not notify you.
  • Be sure to attach the first page of the VA letter when you receive it or write “Reply to VA letter Dated XX/XXXX” on your response.

What else can you do?

If you are affected by this VA error, contact your Congressman and let him or her know that the Veteran’s Administration failed you.

If you need help resolving this problem you can find an accredited Attorney, Claims Agent, or Veterans Service Organizations (VSO) Representative here.

Contact us if you are a Veterans Law Group client or have a VA disability claim on appeal.

Contact the Secretary of Veterans Affairs, Robert Mac Donald at robert.a.mcdonald@va.gov and let him know the Veterans Administration failed you again.
(article originally published by Amanda Mineer on 




Are You Eligible for a Free Case Review?

If you are a veteran, or a family member of a veteran, whose work has been affected by their disability and who would like to appeal a VA benefits decision, we would like to speak with you.

Submit For Your Consultation Now

Toll-Free Phone: (888)-811-0523

"I was happy Veterans Law Group was able to work through the VA bureaucracy to obtain my new rating."

  • Royal W.|Yankee Hill, CA


"Although it took a while for the result to come out, VLG was able to accomplish my expectations for a 100% rating. Due to complex medical issues, I appreciate the care you took so I did not have to appear personally in the VA local office or VA court. I am quite satisfied. I feel I am not shortchanged anymore."

  • Valued Client|Perris, CA


Need Help with
Your Disability Appeal?

Get Free Consultation

  • We represent cases at all levels on appeal
  • We’ll obtain additional medical opinion evidence, when needed
  • We’ll arrange for Vocational Rehab experts to assist, when needed
  • Free Consultation

"I was happy Veterans Law Group was able to work through the VA bureaucracy to obtain my new rating."

  • Royal W.

    Yankee Hill, CA